Terms of Use

Terms of Use

Chapter 1 General Provisions

Article 1 (Purpose) These Terms of Use are intended to stipulate the rights, obligations, and responsibilities of the Company and users of the service regarding the use of game services and related networks, websites, and other services (hereinafter referred to as “Services”) provided by _Maro Games_ (hereinafter referred to as “Company”) through mobile devices, as well as other necessary matters.

Article 2 (Definition of Terms) ① The definitions of terms used in these Terms of Use are as follows:

1. “Company” refers to a business operator that provides services through mobile devices.

2. “Member” refers to a person who enters into a service agreement in accordance with these Terms of Use and uses the services provided by the Company.

3. “Temporary Member” refers to a person who provides only some information and uses only some of the services provided by the Company.

4. “Mobile Device” refers to a device that can download or install content and use it, such as a mobile phone, smartphone, personal digital assistant (PDA), tablet, etc.

5. “Account Information” refers to the member’s membership number, external account information, device information, nickname, profile picture, friends list, and other information provided by the member to the company, as well as game usage information (character information, items, levels, etc.), usage fee payment information, etc.

6. “Content” refers to all paid or free content (games and network services, applications, game money, game items, etc.) digitally produced by the company in relation to the provision of services for use on mobile devices.

7. “Open Market” refers to an e-commerce environment built to allow installation and payment of game content on mobile devices.

8. “Application” refers to all programs downloaded or installed and used through mobile devices in order to use the services provided by the company.

9. “Game Service” refers to one of the services provided by the company, which is a game that the member runs on a mobile device and its ancillary services.

② The definitions of terms used in these Terms and Conditions, except for those stipulated in Paragraph 1 of this Article, shall be governed by the relevant laws and policies for each service, and any terms not stipulated herein shall follow general commercial practices.

Article 3 (Provision of Company Information, etc.) The Company shall display the following items within the game service so that members can easily understand them. However, the Personal Information Processing Policy and Terms and Conditions may be viewed by members through the link screen.

1. Name of the company and representative

2. Address of the business location (including the address of the place where member complaints can be handled)

3. Telephone number, e-mail address

4. Business registration number

5. Mail order business report number

6. Personal Information Processing Policy

7. Service Terms and Conditions

Article 4 (Effectiveness and Change of Terms and Conditions) ① The Company shall post the contents of these Terms and Conditions within the game service or on its link screen so that members can understand them. In this case, important contents of these Terms and Conditions, such as service suspension, subscription withdrawal, refund, contract termination/cancellation, and the company's disclaimer, are clearly indicated in bold letters, colors, symbols, etc., or are processed so that members can easily understand them through a separate link screen, etc.

② When the company revises the Terms and Conditions, it will notify members by posting the date of application, revised contents, reasons for revision, etc., within the game service or on the link screen at least 7 days prior to the date of application. However, if the changed contents are disadvantageous to members or are significant changes, it will notify members in the same manner as the main text at least 30 days prior to the date of application and notify members in the manner of Article 28, Paragraph 1. In this case, it will clearly compare the contents before and after the revision and display them so that members can easily understand them.

③ When the company revises the Terms and Conditions, it will confirm whether members agree to the application of the revised Terms and Conditions after notifying them of the revised Terms and Conditions. When the company makes a notice or announcement under paragraph 2, it shall also make a notice or announcement that if the member does not express his/her intention to agree or reject the revised terms and conditions, it shall be deemed that he/she has agreed to them. If the member does not express his/her intention to reject them by the effective date of these terms and conditions, he/she shall be deemed to have agreed to the revised terms and conditions. If the member does not agree to the revised terms and conditions, the company or the member may terminate the service use agreement.

④ The company shall take measures to enable the member to inquire and respond to the contents of these terms and conditions with the company.

⑤ The company may revise these terms and conditions to the extent that it does not violate related laws and regulations such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Act on Promotion of Game Industry, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Act on Promotion of Content Industry.

Article 5 (Conclusion and Application of Service Agreement) ① The service agreement is concluded when a person who wishes to become a member (hereinafter referred to as the “applicant”) agrees to the contents of these terms and conditions, applies for service use, and the company approves the application.

② The company approves the application of the applicant in principle. However, the company may reject an application for use that falls under any of the following items.

1. If the application form contains false information or does not meet the application requirements

2. If the service is used in an abnormal or roundabout way in a country where the company does not provide the service

3. If the application is made for the purpose of committing an act prohibited by the 「Act on the Promotion of the Game Industry」 or other related laws and regulations

4. If the application is made for the purpose of disturbing the peace and order of society or public morals

5. If the game service is to be used for an illegal purpose

6. If the game service is to be used for the purpose of pursuing profit

7. If approval is deemed inappropriate for any other reason similar to each item

③ The company may withhold approval until the reason is resolved in any of the following cases.

1. When the company's facilities are insufficient, support for a specific mobile device is difficult, or there are technical difficulties

2. When there is a service failure or a failure in the service usage fee or payment method

3. When it is judged difficult to accept the application for use due to other reasons similar to each item

Article 6 (Rules other than Terms and Conditions) Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by relevant laws and customs such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Act on Promotion of the Game Industry, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Content Industry Promotion Act, etc.

Article 7 (Operation Policy) ① Matters necessary for applying the Terms and Conditions and matters delegated by specifying a specific scope in the Terms and Conditions may be determined as the Game Service Operation Policy (hereinafter referred to as the "Operation Policy").

② The Company shall post the contents of the Operation Policy within the Game Service or on its connection screen so that members can be aware of them.

③ In case of revising the operating policy, the procedure of Article 4, Paragraph 2 shall be followed. However, if the revised operating policy falls under any of the following, advance notice shall be given in the method of Paragraph 2.

1. In case of revising matters specifically delegated in the terms and conditions

2. In case of revising matters unrelated to the rights and obligations of members

3. In case of revising the operating policy within the scope that members can anticipate and that is not fundamentally different from the contents stipulated in the terms and conditions

Chapter 2 Personal Information Management

Article 8 (Protection and Use of Personal Information) ① The Company shall endeavor to protect the personal information of members in accordance with the relevant laws and regulations, and shall comply with the relevant laws and the Company’s personal information processing policy for the protection and use of personal information. However, the Company’s personal information processing policy shall not be applied to linked services other than those provided by the Company.

② Depending on the nature of the service, self-introduction information such as nicknames, character photos, and status information that are not related to the member’s personal information may be disclosed.

③ The Company shall not provide the member’s personal information to others without the member’s consent, except in cases where there is a request from a relevant government agency or other organization in accordance with relevant laws and regulations.

④ The company is not responsible for damages caused by the leakage of personal information due to the member's fault.

Chapter 3 Obligations of the parties to the service agreement

Article 9 (Obligations of the company) ① The company shall faithfully comply with the exercise of rights and performance of obligations stipulated in the relevant laws and these terms and conditions in good faith.

② The company shall have a security system in place to protect personal information (including credit information) so that members can safely use the service, and shall publicize and comply with the personal information processing policy. Except in cases stipulated in these terms and conditions and the personal information processing policy, the company shall not disclose or provide the member's personal information to a third party.

③ In order to provide continuous and stable services, if the equipment malfunctions or data is lost or damaged while the company is improving the service, the company shall make every effort to repair or restore it without delay unless there are unavoidable reasons such as natural disasters, emergencies, or malfunctions or defects that cannot be resolved with current technology.

Article 10 (Obligations of members) ① Members shall not commit the following acts in relation to the use of the services provided by the company.

1. Entering false information when applying for use or changing member information

2. Buying or donating cyber assets (ID, characters, items, game money, etc.) through services not provided by the company or through abnormal methods, or acquiring and using them

3. Posting articles or sending emails by impersonating the company's employees or operators or stealing others' names, impersonating others or falsely stating relationships with others

4. Purchasing paid content by stealing others' credit cards, wired/wireless phones, bank accounts, etc., or illegally using other members' IDs and passwords

5. Collecting, storing, posting, or distributing other members' personal information without permission

6. Unhealthy use of the service, such as engaging in or inducing gambling or other speculative acts, exchanging or posting obscene or vulgar information or linking to obscene sites, or sending or distributing words, sounds, texts, pictures, photos, or videos that cause shame, disgust, or fear to others

7. Acts of using the service for purposes other than its original purpose, such as profit, sales, advertising, promotion, political activities, or election campaigns without permission

8. Acts of unauthorized reproduction, distribution, promotion, or commercial use of information obtained through the use of the company's service, or acts of using the service by exploiting known or unknown bugs

9. Acts of deceiving others to gain profit, or acts of causing damage to others in relation to the use of the company's service

10. Acts of infringing upon the intellectual property rights or portrait rights of the company or others, or acts of defaming or causing damage to others

11. Acts of intentionally transmitting, posting, distributing, or using information (computer programs) prohibited from transmission or posting by law, or viruses, computer codes, files, or programs designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment

12. Modifying the application, adding or inserting other programs into the application, hacking or reverse engineering the server, leaking or changing the source code or application data, building a separate server, or modifying a portion of the website without receiving special rights from the company Acts of impersonating the company by arbitrarily modifying or stealing

13. Other acts that violate related laws or are against good customs or social norms

② Members are responsible for managing their accounts and mobile devices, and must not allow others to use them. The company is not responsible for damages caused by poor management of mobile devices or allowing others to use them.

③ Members must set and manage payment password functions to prevent fraudulent payments in each open market. The company is not responsible for damages caused by the member's negligence.

④ The company may determine the specific content of the following acts, and members must follow them.

1. Member's account name, character name, guild name, and other names used in the game

2. Chat content and methods

3. Bulletin board use and service use methods

4. External mobile platform partnership service policy such as Kakao, Facebook, and Google Plus

Chapter 4 Service use and usage restrictions

Article 11 (Provision of services) ① The company shall provide services to members who have completed the service agreement in accordance with the provisions of Article 5 immediately. However, for some services, the company may initiate the service from a designated date according to the company's needs.

② When providing game services to members, the company may provide other additional services, including the services stipulated in these terms and conditions.

③ The company may differentiate the use by classifying members' grades and subdividing the use time, number of uses, and scope of provided services.

Article 12 (Use of services) ① Game services are provided for a set period of time according to the company's business policy. The company shall inform the game service provision time in an appropriate manner on the game application home screen or game service notice.

② Notwithstanding Paragraph 1, the Company may temporarily suspend all or part of the Service in the following cases. In this case, the Company shall notify the reason and period of suspension in advance on the game application home screen or game service notice, etc. However, in cases where advance notice is not possible due to unavoidable circumstances, the Company may notify after the fact.

1. In cases necessary for system operation, such as regular system maintenance, server expansion and replacement, and network instability

2. In cases where normal service provision is impossible due to power outages, service facility failures, service usage overload, facility maintenance or inspections by telecommunications service providers, etc.

3. In cases where situations beyond the Company’s control, such as war, incidents, natural disasters, or national emergencies of a similar nature, occur

③ The Company provides the Service using a dedicated application or network for mobile devices. Members can download and install the application or use the service for free or for a fee by using the network.

④ In the case of paid content, you must pay the fee specified for the relevant service to use it. If you download the application or use the service through the network, separate fees determined by the mobile carrier you have subscribed to may be incurred.

⑤ In the case of applications downloaded and installed or services used through a network, they are provided according to the characteristics of the mobile device or mobile carrier. In the case of changes to the mobile device, changes to the number, or overseas roaming, all or part of the content may not be available, and in this case, the Company is not responsible.

⑥ In the case of applications downloaded and installed or services used through a network, background work may be performed. In this case, additional charges may be incurred according to the characteristics of the mobile device or mobile carrier, and the Company is not responsible for this.

Article 13 (Changes and Suspension of Services) ① In order to provide smooth game services, the Company may change the services according to operational or technical needs, and will notify the relevant content within the game service prior to the change. However, in cases where changes are unavoidable, such as corrections to bugs or errors or emergency updates, or in cases where the changes do not correspond to major changes, the Company may notify the changes after the fact.

② In cases where it is difficult to continue the game service due to serious management reasons, such as the abolition of business due to transfer, division, or merger of business, expiration of the game provision contract, or significant deterioration in the profits of the game service in question, the Company may suspend all services. In this case, the suspension date, suspension reason, compensation conditions, etc. will be announced through the game application home screen or its link screen 30 days prior to the suspension date, and the member will be notified in the manner of Article 28, Paragraph 1.

③ In the case of Paragraph 2, the company will refund unused or unused paid items in accordance with Article 25, Paragraph 3.

④ In the case of Paragraph 2, the company will set a period of 30 days or more after the service suspension and operate a dedicated window or other customer response means to carry out the refund procedure of Paragraph 3 during that period.

Article 14 (Provision of Information) The company will display information related to probability items that it is required to display in accordance with the 「Act on the Promotion of the Game Industry」 and other related laws within the game service or on its link screen. In this case, the specific display method, etc. will be determined by the relevant laws.

Article 15 (Collection of Information, etc.) ① The company may store and retain chat contents between members, and only the company will retain this information. The Company may access this information only for the purpose of mediating disputes between members, handling complaints, or maintaining game order, and third parties may access this information only if authorized by law.

② If the Company or a third party accesses chat information pursuant to Paragraph 1, the Company shall notify the relevant member of the reason and scope of access in advance. However, if access to this information is necessary in connection with the investigation, processing, or confirmation of prohibited acts pursuant to Article 10 Paragraph 1, or relief for damages caused by such acts, the Company may provide notification afterwards.

③ The Company may collect and utilize the member's mobile device information (settings, specifications, operating system, version, etc.) excluding the member's personal information for the smooth and stable operation of the service and improvement of service quality.

④ The Company may request additional information from the member for the purpose of improving the service and introducing services to the member. The member may accept or reject this request, and if the Company makes this request, the member shall be notified that the request may be rejected.

Article 16 (Provision of Advertisements) ① The Company may place advertisements within the game service in connection with the operation of the service. In addition, advertising information may be sent to members who have agreed to receive it, via e-mail, text message service (LMS/SMS), push notification, etc. In this case, members may refuse to receive it at any time, and the company will not send advertising information if the member refuses to receive it.

② You may be connected to advertisements or services provided by others through banners or links, etc., among the services provided by the company.

③ In the event that you are connected to advertisements or services provided by others in accordance with Paragraph 2, the services provided in that area are not part of the company's service area, so the company does not guarantee reliability, stability, etc., and the company is not responsible for any damages suffered by members as a result. However, this does not apply if the company intentionally or grossly negligently facilitates the occurrence of damage or fails to take measures to prevent damage.

Article 17 (Attribution of Copyright, etc.) ① The copyright and other intellectual property rights for content within the game service produced by the company belong to the company.

② Members may not use for profit or allow others to use for profit information obtained through the game service provided by the company, information of which the company or provider holds intellectual property rights, by means of copying or transmitting (including editing, publishing, performing, distributing, broadcasting, creating secondary works, etc.; hereinafter the same shall apply) without the prior consent of the company or provider.

③ Members permit the company to use, in the following manner and under the following conditions, communications, images, sounds, and all materials and information (hereinafter referred to as “User Content”), including dialogue texts that are shown in the game or uploaded or transmitted by members or other users through the game application or game service.

1. Use, edit, change format, or otherwise modify the relevant user content (publication, reproduction, performance, transmission, distribution, broadcasting, creation of secondary works, etc., may be used in any form, and there are no restrictions on the period of use and region)

2. Do not sell, rent, or transfer user content for the purpose of transaction without the prior consent of the user who created the user content

④ The company does not use user content of members that is not displayed in the game and is not integrated with the game service (e.g., postings on general bulletin boards, etc.) without the explicit consent of the member, and the member may delete such user content at any time.

⑤ The company does not use postings within the service posted or registered by members.

In the event that it is judged to correspond to a prohibited act under Article 10, Paragraph 1, it may be deleted or moved or its registration may be rejected without prior notice.

⑥ Members whose legal interests have been infringed upon by information posted on bulletin boards operated by the company may request the company to delete the relevant information or post a rebuttal. In this case, the company will promptly take necessary measures and notify the applicant.

⑦ This article is effective while the company operates the game service and continues to apply even after membership withdrawal.

Article 18 (Purchase, period of use, and use of paid content) ① Paid content purchased by a member within the game service may only be used on the mobile device on which the application was downloaded or installed.

② The period of use of paid content purchased by a member shall be the period specified at the time of purchase. However, in the event of a service interruption under Article 13, Paragraph 2, the period of use of paid content without a specified period shall be until the date of service interruption announced at the time of service interruption notice.

Article 19 (Restrictions on Member Use of Services) ① Members shall not engage in acts that violate the member obligations under Article 10, and in the event of such acts, the Company may take measures to restrict the use of the member’s services, including the deletion of related information (text, photos, videos, etc.), and other measures, according to the following categories. The specific reasons and procedures for restricting use are determined in the operating policy of each game according to Article 20, Paragraph 1.

1. Restriction of some rights: Restricting certain rights such as chat for a certain period of time

2. Restriction of character use: Restricting the use of member characters for a certain period of time or permanently

3. Restriction of account use: Restricting the use of member accounts for a certain period of time or permanently

4. Restriction of member use: Restricting the use of game services for a certain period of time or permanently

② In the event that the restriction of use under Paragraph 1 is justified, the Company shall not compensate for any damages suffered by the member due to the restriction of use.

③ The Company may suspend the use of the service for the relevant account until the investigation into the reasons for each of the following items is completed.

1. When a legitimate report is received that an account has been hacked or stolen

2. When suspected of being an illegal program user or workplace, etc.

3. When provisional measures for service use are necessary for other reasons similar to each item

④ After the investigation in Paragraph 3 is completed, in the case of paid game services, the member's usage time will be extended by the amount of time suspended or compensation will be provided with paid services or cash equivalent to the amount. However, this does not apply if the member falls under any of the reasons in Paragraph 3.

Article 20 (Reasons and Procedures for Restriction of Use) ① The Company shall determine the specific reasons and procedures for restriction of use according to Article 19 Paragraph 1 as an operating policy, taking into consideration the content, degree, frequency, results, etc. of the prohibited acts according to Article 10 Paragraph 1.

② When the Company takes restriction of use according to Article 19 Paragraph 1, it shall notify the member of the following matters in advance. However, in cases where urgent measures are necessary, it may notify the member afterwards.

1. Reasons for use restriction measures

2. Types and durations of use restriction measures

3. Methods for filing objections to use restriction measures

Article 21 (Procedures for filing objections to use restriction measures) ① If a member wishes to object to the use restriction measures of the company, he/she must submit an objection application stating the reason for objection to the company in writing, by e-mail, or by a similar method within 14 days from the date of receiving the notice of the measure.

② The company shall respond to the reason for objection in writing, by e-mail, or by a similar method within 15 days from the date of receiving the objection application in Paragraph 1. However, if the company is unable to respond within this period, it shall notify the reason and processing schedule.

③ If the reason for objection is valid, the company shall take action accordingly.

Chapter 5 Cancellation of subscription, refund of overpayment, and termination of service agreement

Article 22 (Payment of subscription fee) ① In principle, the imposition and payment of purchase price for content shall be in accordance with the policy or method determined by the mobile carrier or open market operator, etc. In addition, the limit for each payment method may be granted or adjusted according to the policy determined by the company or open market operator or the government's policy.

② In case of payment of purchase price for content in foreign currency, the actual billing amount may differ from the price displayed in the service store, etc. due to exchange rate, commission, etc.

Article 23 (Cancellation of subscription, etc.) ① Members who have entered into a contract with the company for the purchase of paid content may cancel their subscription without any additional commission, penalty, etc. within 7 days from the later of the purchase contract date and the date of availability of the content.

② Members may not cancel their subscription pursuant to Paragraph 1 against the will of the company in the following cases: However, in the case of a purchase contract consisting of divisible content, this does not apply to the remaining portion of the divisible content that does not fall under any of the following items:

1. Paid content that is used or applied immediately upon purchase

2. Content for which additional benefits are provided, in which such additional benefits are used

3. In the case of an act of opening content that can be considered as use or whose utility is determined upon opening

③ In the case of content for which withdrawal of subscription is not possible according to the provisions of each item of Paragraph 2, the Company shall clearly indicate the fact in a place where the member can easily see it, and provide a trial use product for the content (permission of temporary use, provision for trial use, etc.) or, if it is difficult to provide such, provide information about the content so that the member's right to withdraw subscription is not hindered. If the Company does not take such measures, the member may withdraw subscription despite the reasons for restriction of withdrawal of subscription in each item of Paragraph 2.

④ Notwithstanding Paragraphs 1 and 2, if the content of the paid content purchased is different from the content displayed or advertised or is performed differently from the content of the purchase agreement, the member may cancel the subscription within 3 months from the date the content became available, or within 30 days from the date the member learned or could have learned of the fact.

⑤ If the member cancels the subscription, the company will confirm the purchase history through the platform operator or open market operator. In addition, the company may contact the member through the information provided by the member to confirm the member's legitimate reason for cancellation and may request additional evidence.

⑥ If the subscription is canceled according to the provisions of Paragraphs 1 through 4, the company will retrieve the member's paid content without delay and refund the payment within 3 business days. In this case, if the company delays the refund, the company will pay the delayed interest calculated by multiplying the interest rate stipulated in Article 21-3 of the Act on Consumer Protection in E-Commerce, etc. and the Enforcement Decree of the same Act by the delay period.

⑦ If a minor enters into a content purchase agreement on a mobile device, the company shall notify that the minor or the legal representative may cancel the agreement without the consent of the legal representative. If a minor enters into a purchase agreement without the consent of the legal representative, the minor or the legal representative may cancel the agreement with the company. However, if the minor purchased the content with property that the legal representative has permitted to dispose of within the scope, or if the minor deceived the minor into believing that he or she was an adult or that he or she had the consent of the legal representative, cancellation is not permitted.

⑧ Whether a party to a content purchase agreement is a minor is determined based on the mobile device on which the payment was made, the payment executor information, the name of the payment method holder, etc. In addition, the company may request the submission of documents that can prove that he or she is a minor or a legal representative in order to confirm whether the cancellation is legitimate.

Article 24 (Refund of Overpayment) ① If an overpayment occurs, the company shall refund the overpayment to the member. However, if an overpayment occurs due to the member's negligence without the company's intention or negligence, the actual cost of the refund shall be borne by the member within a reasonable range.

② Payment through the application shall be in accordance with the payment method provided by the open market operator, and if an overpayment occurs during the payment process, a refund shall be requested from the company or the open market operator.

③ Communication fees (call charges, data call charges, etc.) incurred due to the download of the application or use of network services may be excluded from the refund.

④ Refunds shall be processed in accordance with the refund policy of each open market operator or company depending on the type of operating system of the mobile device using the service.

⑤ The company may contact the member through the information provided by the member in order to process the refund of the overpayment and request the provision of necessary information. The company shall refund the money within 3 business days from the date of receiving the information necessary for the refund from the member.

Article 25 (Contract Termination, etc.) ① Members may terminate the service contract by withdrawing membership at any time if they do not wish to use the service. Due to membership withdrawal, all game usage information held by the member within the game service will be deleted and cannot be recovered.

② If there is a significant reason that the member cannot maintain this agreement, such as engaging in acts prohibited by these terms and conditions and the corresponding operating policy and service policy, the company may suspend service use or terminate the service agreement at a reasonable time in advance and for a specified period.

③ Refunds and compensation for damages under Paragraphs 1 and 2 will be processed in accordance with the “Content User Protection Guidelines.”

④ The company may terminate the service agreement and take measures such as destroying the member’s personal information in order to protect the personal information of members who have not used the company’s service for one year consecutively since the most recent service use date (hereinafter referred to as “dormant accounts”). In this case, the company will notify the member of the fact that measures such as contract termination and personal information destruction will be taken and the personal information to be destroyed at least 30 days prior to the date of action.

Chapter 6 Compensation for damages and exemption clauses, etc.

Article 26 (Compensation for damages) ① If the company or member violates these terms and conditions and causes damage to the other party, the company or member shall be liable for compensation for the damages. However, this shall not apply in cases where there is no intent or negligence.

② If the company enters into an affiliate contract with an individual service provider and provides individual services to members, the member shall agree to these individual service terms and conditions and then use the individual service.

In the event that damage occurs to a member due to the intentional or negligent actions of the service provider, the individual service provider shall be responsible for such damage.

Article 27 (Company Exemption) ① The company shall not be responsible for the provision of the service if it is unable to provide the service due to a natural disaster or other force majeure.

② The company shall not be responsible for damage caused by maintenance, replacement, regular inspection, construction, or other similar reasons of the service equipment. However, this shall not apply in the event of intentional or negligent actions of the company.

③ The company shall not be responsible for any service interruption caused by the intentional or negligent actions of a member. However, this shall not apply in the event of unavoidable or justifiable reasons on the part of the member.

④ The company shall not be responsible for the reliability, accuracy, etc. of information or materials posted by members in relation to the service, unless there is intentional or gross negligence.

⑤ The company shall not be obligated to intervene in transactions or disputes that occur between members and other members or other persons through the service, and shall not be responsible for any damage resulting therefrom.

⑥ The Company shall not be liable for any damages suffered by members in connection with the use of services provided free of charge. However, this shall not apply in cases of intent or gross negligence of the Company.

⑦ The Company shall not be liable for any loss or failure to obtain the expected benefits by members using the Service.

⑧ The Company shall not be liable for any loss of members’ game experience, level, items, game money, etc. However, this shall not apply in cases of intent or negligence of the Company.

⑨ The Company shall not be liable for any third-party payments that occur due to the Member’s failure to manage mobile device passwords, passwords provided by open market operators, etc. However, this shall not apply in cases of intent or negligence of the Company.

⑩ The Company shall not be liable in cases where a Member cannot use all or part of the content functions due to changes in mobile devices, changes in mobile device number, changes in operating system (OS) version, overseas roaming, changes in telecommunications carriers, etc. However, this shall not apply in cases of intent or negligence of the Company.

⑪ If a member deletes content or account information provided by the company, the company is not responsible for this. However, this does not apply if the company is intentionally or negligently responsible.

⑫ The company is not responsible for damages incurred by temporary members due to their use of the service. However, this does not apply if the company is intentionally or negligently responsible.

Article 28 (Notice to Members) ① If the company notifies a member, it may do so via the member's e-mail address, electronic memo, in-game service message, text message (LMS/SMS), etc.

② If the company notifies all members, it may substitute the notice in Paragraph 1 by posting it within the game service for more than 7 days or by presenting a pop-up screen, etc.

Article 29 (Jurisdiction and Governing Law) These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Korea. If a lawsuit is filed due to a dispute between the company and a member, the court with jurisdiction shall be the court in accordance with the procedures set forth in the law.

Article 30 (Member Complaints Handling and Dispute Resolution)

① The Company shall provide guidance on how to present opinions or complaints to members within the game service or on its linked screen for the convenience of members. The Company shall operate dedicated personnel to handle such opinions or complaints from members.

② If the opinions or complaints raised by members are objectively recognized as legitimate, the Company shall promptly handle them within a reasonable period of time. However, if the handling takes a long time, the Company shall notify the member of the reason for the long handling time and the handling schedule within the game service or in accordance with Article 28, Paragraph 1.

③ If a dispute arises between the Company and a member and a third-party dispute resolution agency mediates, the Company may faithfully prove the measures taken against the member, such as usage restrictions, and follow the mediation of the mediation agency.